Printable Crisis Communication Plan

This one-page crisis communication plan is for teams that need a clear message plan during an incident. It includes fields for spokesperson, deputy, and approval required from, plus a table for audience, channel, who sends, and when. The sheet gives example rows for staff, customers, and suppliers. It also includes a holding statement and a staff message template with placeholders for the incident, instructions, update time, and channel.

Free printable · PDF

1 page
US Letter — choose “Fit to page” for A4
PDF, 52 KB

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Free for personal, family and classroom use.

Fill in the named contacts before a problem starts, then use the audience table to map each message and timing. Add your approved holding statement and staff message so the team can send the same wording quickly during an outage or other disruption.

Good for

Assign crisis message roles
List update channels by audience
Prepare approved incident statements

Tip: Print one copy for leadership and keep a filled version with your response documents.

9 files · PDF, DOCX, XLSX

Get every sheet: Business Continuity Plan Template Kit

This sheet plus 8 more in one download, with the editable Word and Excel files. Nine editable documents to create, run and test a small-business continuity plan — Word plan, Excel BIA and risk matrix, contacts, checklists and logs.

$15.00 USD, one-time 9 files · about $1.67 each